Canon Fax Machine Can Send But Not Receive

Set the receive mode to fax tel auto switch or answering machine.

Canon fax machine can send but not receive.

The machine will disconnect the telephone line or receive color faxes in black white according to the setting of the sender s fax machine. If ecm rx is off the machine can t receive color faxes. Try reconnecting the cable rj11 phone cable between the fax machine and the ata. Fax issues where you can send but not receive is typically an issue with the phone line or incorrect setup.

Make sure that the receiving fax machine is not busy. Errors often occur when you receive a fax. Use of the optical line is not guaranteed. Make sure that the receiving fax machine is compatible with your machine for example check to see if the receiving fax machine is a g3 fax machine.

Some machines cannot send this signal. Cannot receive a fax via the optical line. Replace the ink cartridge then print the faxes in machine s memory. If an error occurred during a fax transmission the document is not stored in memory.

If the telephone line or connection is poor reduce the. Remove the document from the feeder and receive the fax manually. In this case receive the fax manually. Set ecm rx to on.

Make sure that there s enough paper loaded in the receiving fax machine s paper tray. Sometimes a bad cable can cause this problem so changing to a new rj11 phone cable might help. You can print a list of stored documents the memory list or print a specified document. Can t receive a color fax.

If the machine receives faxes in the fax mode printing starts automatically after you replace the ink cartridge. Reboot the fax machine. If the machine was not able to send a fax or print a received fax it stores the unsent or unprinted fax in its memory. If start is pressed when a document is loaded in the feeder the document will be sent.

You can set the machine to forcibly print a received fax even if the ink has run out. If the provider guarantees the following two points however you can use the optical line without canon s guarantee.